Terms and Conditions

All-time Favorites B.V.

 

Article 1 Definitionss

 

In these terms and conditions, the following terms will have the following meaning, unless the context explicitly indicates otherwise:

ATF:means the private company with limited liability All-time Favorites B.V. located at 1013 AP Amsterdam, at Danzigerkade 221A, registered in the trade register of the Chamber of Commerce under number 51569239 and VAT number NL850080939B01.1.

Time for reflection: means the term of 14 in words: fourteen days, within which the Consumer can make use of his right of withdrawal or dissolve the Agreement without stating reasons.n.

Consumer:means a natural person who is not acting in the exercise of a profession or business.

Right of withdrawal: means the option of a Consumer to cancel the Distance Agreement within the Cooling-Off Period;

Customer service: means ATF customer service can be reached on 020-6142442 and / orsupport@alltimefavourites.nl

Agreement:means the distance contract concluded by means of the Website between ATF and the Consumer whereby the Consumer purchases one or more Products from ATF;

Personal data:means all information provided by the Consumer to ATF that can be traced back to his / her person.

Products:means all products offered for sale by ATF to the Consumer through the Website.

Website:means the Website operated by ATF to be reached via www.alltimefavourites.nl.

 

Article 2 Applicabilityd

2.1 These general terms and conditions apply to any offer from ATF and to any Agreement concluded between ATF and the Consumer.

2.2 All stipulations in these general terms and conditions have also been drawn up for the benefit of all directors or partners of ATF and all persons who work for ATF and / or who are engaged by ATF.

 

Article 3 Productsn

 

3.1 If an offer has a limited period of validity or is made subject to conditions, this will be explicitly stated in the offer.

3.2 No rights can be derived from any errors in the description of a Product and / or in the conditions for the purchase of a Product. Obvious mistakes or errors in the offer are not binding for ATF.

 

Article 4 Conformity

 

4.1 ATF will ensure that the Products comply with the Agreement, the specifications stated on the Website and comply with existing legal provisions and government regulations on the date of delivery.

4.2 ATF will exercise the greatest possible care with regard to the interests of the Consumer in the performance of the Agreement. In particular, ATF is responsible for processing the Personal Data of the Consumer in accordance with the legal requirements arising from the General Data Processing Regulation. More information can be found in the privacy policy.

4.3 The risk of damage and / or loss of Products rests with ATF until the moment of delivery to the Consumer or a representative appointed in advance and notified to ATF, unless explicitly agreed otherwise.

4.4 The Consumer is obliged to check the Products immediately upon receipt and to assess whether they comply with the Agreement. If this is not the case, the Consumer must immediately contact ATF so that it can replace the Products if necessary.

 

Article 5 Implementation of the Agreementt

 

5.1 The Agreement is subject to the provisions of article 5 paragraph 6 of these general terms and conditions at the time of acceptance by the Consumer of the offer and compliance with the corresponding conditions, such as filling in all necessary information on the Website and clicked on the chord function. The form completed by the Consumer and these general terms and conditions together form a complete representation of the rights and obligations of ATF and the Consumer.t.

5.2 The Consumer will ensure that all information that ATF indicates is desirable or that the Consumer should reasonably understand is necessary for the execution of the Agreement is provided to ATF in a timely manner.kt

5.3 If the information required for the performance of the Agreement is not provided to ATF in time, ATF has the right to suspend the performance of the Agreement.

5.4 ATF confirms the purchase of the Product and / or Products to the Consumer immediately upon receipt of the required information.

5.5 The Products are delivered to the address indicated by the Consumer. Inaccuracies in the address are at the expense and risk of the Consumer. ATF delivers to addresses in the Netherlands, other than PO boxes.

5.6 No rights can be derived from the delivery period stated on the Website. The stated delivery period is an indication. If the delivery of the Product cannot be carried out within the stated delivery period, ATF will immediately inform the Consumer of this.

5.7 ATF will deliver the Product to the Consumer within 30 days of the conclusion of the Agreement. If ATF is unable to deliver the Product within 30 days, the Consumer has the right to terminate the Agreement without charge.den.

5.8 If a Product is no longer available, ATF will immediately notify the Consumer and, as far as possible, offer a replacement Product. In this case, the Consumer has the right to terminate the Agreement without costs.

 

Article 6 Reflection periodd

 

6.1 The Consumer is entitled to a Reflection Time. The Consumer can terminate an Agreement with regard to the purchase of a product during the Reflection Period without giving reasons. ATF may ask the Consumer about the reason for the withdrawal, but the Consumer is not obliged to state his reasons.t.

6.2 The Reflection period referred to in article 6 paragraph 1 of these general terms and conditions starts on the day after the Consumer, or a third party designated by the Consumer in advance, who is not the carrier, has received the product, or;

  • if the Consumer has ordered several products in the same order: the day on which the Consumer, or a third party designated by him, has received the last product. ATF may refuse an order for multiple products with different delivery times and will point this out to the Consumer prior to the ordering process.
  • if the delivery of a product consists of several shipments or parts: the day on which the consumer, or a third party designated by him, received the last shipment or the last part;
  • in the case of agreements for regular delivery of products during a certain period: the day on which the consumer, or a third party designated by him, has received the first product.

Article 7 Obligations of the Consumer during the Reflection Period

 

7.1 During the Reflection Period, the Consumer will handle the Product and the packaging with care. He will only unpack or use the product to the extent necessary to determine the nature, characteristics and operation of the product. The starting point here is that the Consumer may only handle and inspect the Product as he would be allowed to do in a shop.

7.2 The Consumer is liable for depreciation of the Product that is the result of handling the Product that goes beyond what is permitted in article 7 paragraph 1 of these general terms and conditions, returns will not be accepted by ATF in such a case.

 

Article 8 Exercise of the Right of Withdrawal

 

8.1 If the Consumer makes use of his Right of Withdrawal, he will notify ATF of this in an unambiguous manner within the Reflection Period.

8.2 As soon as possible, but within 14 days: fourteen days from the day following the notification referred to in Article 8 paragraph 1 of these general terms and conditions, the Consumer will return the Product or hand it over to an authorized representative of ATF. In any case, the Consumer has complied with the return period if he returns the product before the Cooling-off period has expired.ken.

8.3 The Consumer will return the product with all accessories supplied, if reasonably possible in its original condition and packaging, and in accordance with the reasonable and clear instructions provided by ATF.

8.4 The risk and the burden of proof for the correct and timely exercise of the Right of Withdrawal lies with the Consumer.

8.5 The Consumer bears the direct costs of returning the Product.

 

Article 9 Obligations in case of withdrawalg

 

9.1 ATF confirms the withdrawal notification by the Consumer by e-mail.

9.2 If the Consumer dissolves the Agreement within the Reflection Period and the Consumer has already paid for the Product, ATF will say the amount that the Consumer has paid within 30 days: thirty days following the day on which the Consumer notifies him of the withdrawal.t.

9.3 ATF will use the same payment method that the Consumer used for reimbursement, unless the Consumer agrees to a different method. The reimbursement is free of charge for the Consumer.

9.4 If the Consumer has opted for a more expensive method of delivery than the cheapest standard delivery, ATF is not obliged not to refund the additional costs for the more expensive method.

 

Article 10 Prices

 

Prices on the website are in euros, including VAT, but excluding shipping costs..

 

Article 11 Payment

 

11.1 Unless otherwise specified in the Agreement, the amounts owed by the Consumer must be paid prior to the delivery of the Products.

11.2 The Consumer is obliged to immediately report inaccuracies in provided or stated payment details to ATF.

 

Article 12 Personal data and privacy policyd

 

12.1 The Consumer is aware that by using the Website he provides certain Personal Data to ATF, such as name, address, and e-mail address.

12.2 By agreeing to these general terms and conditions, the Consumer agrees to the privacy policy applied by ATF, as shown on the Website.

 

Article 13 Complaintsn

 

13.1 Complaints about the Products delivered by ATF must be submitted by the Consumer to Customer Service within 14 days after delivery of the relevant Products, fully and clearly described.e.

13.2 Complaints submitted to ATF will be answered within a term of 14 in words: fourteen days from the date of receipt. If a complaint requires a foreseeable longer processing time, ATF will reply within 14 days in words: fourteen days with a confirmation of receipt and an indication when the Consumer can expect a more detailed answer.ten.

13.3 If the complaint cannot be resolved in mutual consultation within a reasonable period or within three months after submission of the complaint, the Consumer can apply to the competent court.. 

13.4 If a complaint is well-founded, ATF will be given the opportunity by the Consumer to properly implement the Agreement. In the event that it is no longer possible to perform the Agreement according to objective standards, ATF will only be liable within the limits of Article 14.

 

Article 14 Liabilityd

 

ATF is not liable for any damage suffered by the Consumer as a result of improper and unsafe use, including use contrary to the enclosed user manual, of the Product by the Consumer, except and in the event of intent or gross negligence on the part. from ATF.

 

Article 15 Changes to general terms and conditionsn

 

ATF reserves the right to change these general terms and conditions.

 

Article 16 Void or voidable provisionsn

 

In the event that any provision in these general terms and conditions should be null and void or destroyed, this will not affect the validity of the other provisions. ATF and the Consumer will then enter into consultation in order to agree on new provisions to replace the invalid or nullified provisions, whereby the purpose and purport of the original provision is observed as much as possible.

 

Article 17 Applicable law and competent courtr

 

17.1 These general terms and conditions are effective from 1 September 2019.

17.2 The legal relationship between ATF and the Consumer is governed by Dutch law. All disputes between ATF and the Consumer that may arise as a result of or in connection with the Agreement will in principle be settled by the competent court in Amsterdam.